Literature
Back Office
Thriving in a complex world of promotions and loyalty programs.
Complex promotions, contract staff and loyalty programs mean that back office processing is not just a question of adding up sales any more.
- Promotions and Coupons
- Loyalty Programs
- Sales Audit
- Time management and pay
Accounting for promotions and coupons, claiming the right amounts from manufacturers and distributors, and correctly accounting for a retailer's own coupons can be overwhelming. The business rules for managing the back office implications of increasingly diverse promotions and coupons are extensive and overlapping. Managed business rules can ensure that they are accounted for correctly every time.
As loyalty programs have become more important and as customers' expectations have risen, using business rules to manage these loyalty programs has become more valuable. Offering the agility needed to respond to competitors as well as the consistency essential to smooth operations, business rules are the ideal way to define a loyalty program that works throughout the retail organization.
Managing the rules for sales audits so that manufacturers, distributors, and other stakeholders get the information they need, to be sure their rules are applied, without seeing information to which they are not entitled, can be very complex. Business rules helps manage the sales audit decisions so that everyone gets the information they need and no more.
Union contracts, state and local regulations, company overtime policies, holiday schedules and much, much more all go into time management and determining pay. Business rules can take all the information about hourly workers, apply the regulations and policies consistently, and explain any problems clearly and unambiguously. Business rules manage the complexity of hourly pay for even the largest retailer, and are easy to change as contracts and regulations change.
Additional Corticon Retail Solutions: Merchandising Planning, Multi Channel Retail, Store Operations
Related Products:Corticon Business Rules Modeling Studio, Corticon Business Rules Server, Corticon Dialogs
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